Article 1: Introduction
These terms and conditions are agreed, firstly, by the company Fireside sprl, whose registered office is at SOUMAGNE, registered with "la Banque Carrefour des Enterprises" under number 0674.458.816 hereinafter "the seller" and, secondly, by any person or entity wishing to make a purchase via the website of the seller, hereinafter "buyer".
These terms and conditions aim to define the contractual relationship between the seller and the buyer and the conditions applicable to all purchases made through the site of the seller, the buyer either professional or consumer.
The acquisition of a good or service through this site implies a general acceptance by the purchaser of these conditions of sale.
These conditions shall prevail over any other general or special conditions not specifically approved by the seller.
The seller reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the buyer.
Article 3: Characteristics of goods and services
The products and services offered are those listed in the catalog published on the website of the seller.
Each product is accompanied by a description provided by the supplier.
The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.
These products and services are offered within the limits of available stocks. If, despite its efforts, or all of the items are unavailable, the seller shall inform the buyer by email as soon as possible and it offers the possibility to choose between wait or cancel the order without charge of items unavailable. Available items will be delivered normally.
Article 4: Rates
Prices of products and services on the site are indicated in euros all taxes included (VAT and other taxes).
The seller reserves the right to change prices at any time. However, prices applicable to the order are those in effect at the time of confirmation of it.
Prices do not include order processing, transportation and delivery if they occur in the geographical areas set out below.
Article 5: Location
The online sale of products and services presented on the vendor's site is for buyers who reside in Belgium and the Grand Duchy of Luxembourg. As regards France and the Netherlands, deliveries required in these areas will be prior calculation.
Article 6: Controls
The buyer, who wishes to buy a product or service must:
- complete the identification sheet which show all the data requested or enter client number;
- complete the online order form giving all the references of selected products or services;
- Validate the order after reviewing it;
- Make payment as provided;
- Confirm the order and its rules.
The confirmation of the order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.
All the supplied data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.
The seller will email confirmation of the order recorded.
Article 7: Right of withdrawal
Under the law, the consumer has the right to notify the seller that he renounces the purchase without penalty and without giving any reason, within 14 working days from the day after delivery of the product or the closing of the service contract. This right of cancellation does not belong to the professional buyer.
Within this period, the consumer must notify his intention to surrender by email and return, at its expense and risk, the product delivered to the headquarters of Fireside sprl at route de la Ronde Fagne 28, 6640 Bercheux, Belgium .
The products must imperatively be returned in their original packaging, undamaged, with all their accessories, the manual and the invoice / original delivery.
The products returned must not have been unpacked, unsealed or used in any way.
Incomplete goods, damaged, damaged or soiled by the customer will not be taken back.
Within 30 days after acceptance of the return of the goods, the seller will refund the eventual payment, excluding shipping.
Unless otherwise agreed, the consumer may not exercise the right of withdrawal for contracts:
- provision of services if performance has begun with the consumer's agreement before the end of the withdrawal period;
- supply of products made to the consumer's specifications or clearly personalized or which, because of their nature, can not be returned or are liable to deteriorate or expire rapidly;
- providing audio or video recording or computer software unsealed by the consumer;
- the supply of newspapers, periodicals or magazines.
Payment is by Paypal, Hipay, Visa or Mastercard or by bank transfer.
The items ordered remain our exclusive property until full payment of the order by the buyer.
Article 9: Delivery
Deliveries are made to the address indicated on the order form which can only be in the area agreed.
The goods are transported at the risk of the seller until delivery of the goods to the delivery address specified by the buyer. From that time, the buyer assumes all the risks. Delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract may be terminated and the buyer refunded.
Article 10: Warranty
With regard to consumers, Seller warrants the products it sells and the services it provides in accordance with the law of 1 September 2004 on consumer protection in case of sale of consumer goods (Articles 1649 bis 1649 octies of the Civil Code).
In case of non-compliance of a product sold observed within 2 months of delivery of the goods, the consumer must notify the seller as soon as possible precisely by registered letter or email.
This warranty covers only defects existing compliance at the delivery of goods. Defects or damage from misuse, such as water, oxidation damage, fall or impact, negligence and wear, is not covered by warranty. Similarly, repairs made by unauthorized technicians by the supplier, will result in the cancellation of the guarantee.
The invoice or delivery attest function as warranty and must be kept by the consumer and original products.
If the product is used for non-private purposes, the limited warranty conditions of the manufacturer / supplier are in effect.
The seller, in the online sales process, is bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.
The data presented on the site are also given in good faith. The links to manufacturers sites and / or partners are given for information only. The seller can not be held liable for information from these sites.
Article 12: Intellectual Property
All Vendor site elements are and remain the exclusive intellectual property of it.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site like software, video or audio.
Any single link or hyperlink is strictly prohibited without the express prior written consent of the seller.
Article 13: Personal Data
All personal data required for processing an order are retained by the vendor or its employees and can be transmitted to companies with which the seller - or its suppliers - working (s), when such communication is necessary for the treatment of command.
The user also authorizes the seller to use this data to compile statistics to improve its site, property and the service it offers.
This information can also be used to enable the dissemination by any means of communication, information relating to the commercial activities of the vendor to its customers.
The seller then keeps personal data to facilitate future orders. The seller will not disclose information available to another company.
Data kept by the seller may at any time be requested and corrected upon request.
Article 14: Evidence
The parties agree, as part of their relations, electronic evidence (by way of example: the email, computer backups, ...).
Article 15: Dispute resolution
These online sales conditions are subject to Belgian law.
In case of litigation, the courts of the seller's registered office are competent, except for stringent public policy provisions.